Preparing for Your Home Service Visit
When you schedule your first appointment with C. Albert Matthews for professional HVAC or plumbing services in the Eastern Shore region, knowing what to expect can make the experience smoother and more efficient.
Before Your Appointment
• Clear access to work areas, including HVAC units and plumbing fixtures
• Secure pets in a separate room
• Make a list of concerns or issues you’ve noticed
• Note any unusual sounds, smells, or performance problems
During the Service Call
Our technician will:
1. Arrive within the scheduled time window
2. Present proper identification
3. Wear protective footwear
4. Evaluate your system thoroughly
5. Explain findings and recommendations
6. Provide upfront pricing before any work begins
Service Areas We Cover
• Cambridge – Complete plumbing solutions
• Easton – Comprehensive heating services
• Algonquin – Full HVAC maintenance and repair
• Surrounding Eastern Shore communities
What to Have Ready
• Recent utility bills (helpful but not required)
• Access to mechanical rooms or crawl spaces
• Information about previous repairs
• Questions about your system’s performance
Remember that our technicians are trained to explain everything in clear, understandable terms. We encourage questions and want you to feel completely comfortable with any recommended services or repairs.
After the Visit
• You’ll receive detailed documentation of the service performed
• Maintenance recommendations if applicable
• Information about warranty coverage
• Tips for optimal system performance
Contact C. Albert Matthews today to schedule your first service appointment and experience our commitment to professional home services.